The following information will assist visitors coming to Natchaug Hospital's
main location, Mansfield Center.
Natchaug Hospital helps people find their way to recovery from mental illness
and substance abuse. We welcome helping partners in the care of our patients.
Our visiting guidelines
reflect our dedication to respecting the dignity and privacy of people during
the course of their inpatient treatment.
Thank you for helping us meet their needs for comfort, support and safety!
Artist rendering of the main entrance to Natchaug Hospital,
Mansfield Center
(For visitor
information at other Natchaug locations, please contact those locations
directly. CLICK HERE)
Visiting Guidelines:
To ensure the privacy and safety of all our patients and their families,
please respect the following guidelines:
Photo identification is
required of all visitors (an exception is made for children accompanied by
a parent or authorized adult)
No more than 2 persons may
visit at any one time and visiting is limited to members of the patient's
immediate family or guardians
Visitors under the age of 16
must be accompanied by an adult and no visitors under the age of 12 are
allowed unless pre-approved by the patient's Psychiatrist
Download the print version
of our
Visitor's Guide ENGLISH |
ESPAÑOL
Visiting Hours:
Adult Inpatient Unit
Mon, Tue, Wed, Fri, Sat, Sun: 6:15 PM
- 7:15 PM
Thursdays: 6:00 PM - 7:00 PM For families attending the multi-family
education group
Patients admitted for treatment of chemical dependency
issues, and/or for detoxification services, will not be permitted visitors for
the first 72 hours after admission to allow for close observation and medical
monitoring of their condition.
Adolescent Inpatient Unit
Mon - Fri: 6:00 PM - 7:00 PM
Sat & Sun: 4:00 PM - 5:30 PM and 6:00 PM - 7:00 PM
Children’s Inpatient Unit
Mon - Fri: 4:15 PM - 5:15 PM
Sat & Sun: 4:00 PM - 6:30 PM
Things to bring for your hospital stay:
Insurance card(s)
Shoes: comfortable soft-soled (e.g.
sneakers)
Clothing for 3 to 5 days, including
daytime clothes, sleepwear, slippers, robe (washers and dryers are available)
Eye glasses (if needed)
Quarters and/or a telephone card
for use with pay phones on the adult and adolescent units
To ensure the safety of everyone, please do NOT bring:
Food or beverages
Medications (prescription or
over-the-counter)
Work boots or other heavy shoes
Sharp objects or weapons
Intoxicating substances (e.g.
alcohol, drugs)
Matches or lighters
Anything in aerosol cans
Anything in glass containers
Valuables, such as jewelry and
credit cards
Electronic equipment, including
cellular telephones, computers, cameras, PDA’s, CD-players, radios, MP3 players,
beepers, tape-players and electronic games.
To ensure the safety of the unit,
all items brought into
the hospital will be checked by
staff before being given to patients.
Telephone Guidelines:
Pay phones are available on the Adult and
Adolescent Units. Children may use the Unit telephone at the nurses’ station to
talk with their families, guardians and others as allowed by the child’s
psychiatrist/therapist.
To
respect the interests of everyone on the unit, telephone conversations are
limited to 15 minutes per call.
Calls received during treatment sessions will be returned rather than interrupt
the session.
Patients needing longer conversations can make arrangements with their therapist
or psychiatrist.
Situations requiring calls during scheduled treatment sessions can be arranged
in advance with the patient’s psychiatrist or therapist.
Children
and adolescents
are most often available for phone conversations between 4:15 and 7:30 PM,
when calls are less likely to interrupt treatment sessions or school.
Arrangements can be made for calls at other times. If a call needs to be
longer than about 5 minutes, please let the staff know so arrangements can
be made.
The hospital recognizes that the
support of loved ones is an essential component of the recovery process.
If you need an exception to these guidelines or need to visit at times
other than during regular visiting hours, please contact the patient's
Primary Therapist or the psychiatrist to make arrangements in advance of
your visit.
Some
documents on this website are provided inAdobe Acrobat® format.
CLICK HERE if you
need the free reader.
Use of the information and
materials on this website is subject to the terms and conditions contained
in the Terms of Use Statement. By using this
website, you agree
to these terms and conditions. For questions or comments regarding this website, CLICK HERE. For an explanation of your rights regarding
Protected Health Information (PHI), as well as your
Rights as a Patient according to
Connecticut State Statute and federal law, CLICK HERE.
Download the print version
