Good News for the Community!

Natchaug Hospital Earns Praise During Joint Commission Audit

February 1, 2012
After undergoing a rigorous on-site survey, Natchaug Hospital has received accreditation from The Joint Commission for meeting national standards in health care quality and safety. Accreditation was awarded in both the areas of Behavior Health Care and Hospitals. READ THE PRESS RELEASE.

Informal remarks by the surveyors noted the passion Natchaug staff exhibit in their client care, their engagement and knowledge about each client, and their involvement with families. Natchaug’s unique Nursing Assessment was noted as the best the surveyors have seen. Natchaug’s use of technology to enhance communication and strengthen safety was commended, and Natchaug’s treatment plans were seen as “excellent”. Staff were especially pleased to hear the surveyors comment on Natchaug’s culture of caring, teamwork and excellence in every interaction.

Natchaug Hospital voluntarily participates in this triennial comprehensive assessment as one of its many commitments to ensuring continuous quality improvement. The official results of the formal report, which will include identified opportunities for improvements, will be shared as soon as they are available.

Joint Commission Notice:
The public may contact the Joint Commission's Office of Quality Monitoring to report any concern or to register a complaint about a Joint Commission-accredited health care organization. To do this, you may call 1-800-994-6610 or complete an online Quality Incident Report Form available at jointcommission.org.